BROOK'S coffee Global Market user's guide

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1 About BROOK'S coffee Global Market

  • What is BROOK'S coffee Global Market
  • Internet use environment
  • How to Login

2 Registration

  • Registration
  • Customer's ID code
  • Password
  • Changes of registration contents

3.Order request

  • How to order
  • Order procedure
  • Additional Orders
  • Confirmation of order contents

4.Freight charge

  • Freight charge
  • Other commission(customs duty)

5.Delivery

  • General information of the Delivery
  • Form of the delivery
  • Number of Delivery Days
  • Delivery appointment
  • Notes for Addressee
  • Handling goods for recipient's absence
  • Tracking delivery status
  • Payment at the time of delivery(customs duty)

6.Payment

  • Payment restriction
  • Conversion rate
  • Customs duty

7.Returning goods / Exchange

  • Notes on Returning goods
  • Defect of the goods

8.Security / Others

  • Privacy policy
  • Inquiry