Change of registered information

If there have been changes in your name or address, please change as soon as you can the registered information through your personal My Page.
After the Registered Information changes have been processed by our system, the purchase will be automatically sent to the new registered address.

If by any chance it is necessary to change the Registered Information (name or address) after the purchase, please contact as soon as possible our Customer Service. Due to time difference, please contact us for changing the registered information after your purchase within the following time:

* Asia, Oceania: until 7am of the day after your purchase
* Europe, Middle East: the day of your purchase

BROOK’S Customer Support
Japanese, English, Korean: hk-support@brooks.co.jp
Chinese: cn-support@brooks.co.jp